Silas Reinagel - Extreme Software Engineering

Jun 17, 2021 - 5 minute read

4 Levels of Customer Service

Customer Service is something that companies loves to talk about, but very few do well. If you want to delight your customers, you need to dial in the exact type of customer service experience you wish to provide. What is the very best type of customer service? Read on and find out.

May 13, 2021 - 5 minute read

Microtasking for Hyper Productivity and Happiness

What’s the biggest obstacle to making fast, enjoyable, and efficient progress on your project? How can you avoid losing your train of thought when interruptions pop up? How can your team deliver projects faster? The answer to all of these is Microtasking. Microtasking is a huge upgrade to any development process!

Mar 25, 2021 - 2 minute read

Customizing Your Gumroad Buy Button Using Svelte

Gumroad is one of the hottest sites for creators to easily sell their digital products directly to customers with very little eCommerce setup work. You’ve probably seen a number of product on it from incredible creators such as Daniel Vassallo, Jose Rosado, and others. Here I’m going to show how you can customize the Buy Button style to match your website’s design.

Feb 18, 2021 - 4 minute read

Perfect Estimates Every Time

People hate uncertainty. That is why they love estimates. An estimate plants itself in someone’s mind and replaces uncertainty. It feels really good to have certainty, instead of uncertainty. I know of three ways you can give perfect estimates on every project.