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Internal Tickets Create Misery

“Open a ticket.” How often have you heard that phrase at work? When working with freelancers and other companies, creating a ticket is the beginning of something great. When opening a ticket with another department at your company, everyone is headed for a bad time. What makes internal ticket systems so painful? How can they be fixed?

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Never Use Reference Constants

Very often in enterprise programming I come across files named XYZConstants. Files with the word “Constants” in it are always indicative of bad design! The problem with these classes is similar to the problem of Utility classes, but it’s slightly different. There is a much, much better design!

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Open Source Project Essentials

Open Source software has revolutionized the software industry. It enables truly widespread distribution of both code and coding artifacts that empower modern development. If you or your company are ready to give back to the world, these are the project essentials needed to share your code with the world and supercharge its continued development.

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Don't Define Done

If you have been working at a company of any moderate size, you have probably found yourself involved in heated debates about the “Definition of Done.” This is a very serious symptom of a bigger underlying problem! The moment a topic like this emerges, you must act quickly with decisive action! Read further and I will tell you what must be done to avoid permanent productivity damage.

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